Artificial Intelligence in Pharmacy Practice: Validated Tools, Real-World Applications, and Emerging Innovations (Pharmacy Technician Credit)

Program Description

Artificial intelligence (AI) has made it possible to automate complex tasks that typically require human intelligence. AI is already reshaping everyday pharmacy practice by turning clinical and patient‑generated data into actionable insights. It can predict which patients are likely to miss doses, flag high‑risk drug‑drug interactions, forecast medication demand to keep shelves stocked, and calculate individualized dose adjustments, but still requires human oversight. Despite these advances, many pharmacists and pharmacy technicians are not fully aware of AI concepts in their clinical training, resulting in gaps in basic AI literacy, limited ability to critically appraise the validity, reliability, and contextual appropriateness of AI tools, and confusion around AI solutions. This article will ensure pharmacists and pharmacy technicians are informed about the capabilities and limitations of AI in pharmacy while ensuring patient safety, privacy, and regulatory compliance. A variety of technologies will be discussed as well as their impact on patient outcomes, pharmacy efficiency, and feasibility of integration. As medication safety gatekeepers, pharmacists and pharmacy technicians must be prepared to critically appraise AI technologies to maintain high ethical and legal standards while remaining in their roles as coordinators of value‑based, patient‑centered care in a rapidly evolving, technology-focused health care landscape.

Target audience: Pharmacy technicians

Type of activity: Application
Release date: December 1, 2025
Expiration date: December 19, 2026
Learner level: Intermediate
Time to complete activity: 2.0 hours
Fee: Free

Educational Objectives

At the completion of this activity, participants will be able to:

• Examine core artificial intelligence (AI) and machine learning concepts relevant to pharmacy
• Identify AI-based tools currently validated and used in pharmacy practice
• Explore the role of the pharmacy team in implementing and assessing AI in clinical settings

Pharmacy Times Continuing Education™ is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education. This activity is approved for 2.0 contact hours (0.20 CEU) under the ACPE universal activity numbers 0290-0000-25-375-H99-T and 0290-0000-25-375-H99-P. The activity is available for CE credit through December 19, 2026.

Instructions for Completing the Activity and Receiving CPE Credit

To receive CPE credit, participants must complete the pretest, view the activity in its entirety, complete the posttest, and complete the online activity evaluation. After successful completion of the online activity evaluation, you can submit your credit to CPE Monitor. You may view your credit within 48 hours at www.mycpemonitor.net. All participants must request credit before the activity expiration date. CE credit will not be issued after this date.

Disclosures

The following contributors have no relevant financial relationships with ineligible companies to disclose:

Faculty

Todd Brothers, PharmD, BCCCP, BCPS

Abdullah Al-Mamun, PhD

Pharmacy Times Continuing Education™ Planning Staff—Jim Palatine, RPh, MBA; Dipti Desai, PharmD,

MBA, CHCP; Liza Patel, PharmD, RPh; Victoria Chirdo; Susan Pordon; Brianna Winters; and Chloe Taccetta have no relevant financial relationships with ineligible companies to disclose.

At least one anonymous peer reviewer was used as part of content validation and conflict resolution. The peer reviewer has no relevant financial relationships with ineligible companies to disclose.

Educational Disclaimer

CPE activities are offered solely for educational purposes and do not constitute any form of professional advice or referral. Discussions concerning drugs, dosages, and procedures may reflect the clinical experience of the author(s) or they may be derived from the professional literature or other sources and may suggest uses that are investigational in nature and not approved labeling or indications. Participants are encouraged to refer to primary references or full prescribing information resources.

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